Common RELX Pod Problems & How to Fix Them
Introduction
RELX has become one of the most recognized names in the vaping world, celebrated for its sleek designs, smooth nicotine delivery, and reliable pod systems. Whether you’re using the RELX Infinity, Essential, or Classic model, you’ve likely noticed how consistent and satisfying the experience can be. However, even with RELX’s cutting-edge technology, no device is entirely immune to occasional issues.
Over time, users may encounter small but frustrating problems — such as leaking pods, weak vapor production, burnt taste, or charging failures. The good news? Most of these issues have simple explanations and quick fixes that you can perform at home without needing any tools.
In this complete guide, we’ll dive into every common RELX pod problem — why it happens, how to fix it, and how to prevent it from coming back. Whether you’re a new RELX user or a long-time vaper, this troubleshooting guide will help you keep your device working like new.
How RELX Pods Work
Understanding how your RELX device functions is the first step in troubleshooting any issues. A RELX pod system consists of two main components:
- Battery Body: The rechargeable part that powers the heating process.
- Pod Cartridge: A small pre-filled or refillable container holding e-liquid, a coil, and a wick.
When you inhale through the mouthpiece:
- A sensor activates the coil, which heats the nicotine salt e-liquid.
- The e-liquid is vaporized for inhalation.
- A magnetic connection between the pod and battery ensures smooth energy transfer and keeps the pod securely in place.
If any of these parts — the battery, coil, or contact points — are obstructed, dirty, or worn out, the device may fail to function properly. Regular maintenance and careful handling are essential to keep your RELX performing efficiently.
Common RELX Pod Problems & How to Fix Them
Even the most well-built devices face small hiccups over time. Let’s go over the most frequent issues RELX users encounter and how to solve them.
RELX Pod Not Producing Vapor
Symptoms: You take a puff, the LED light turns on, but no vapor comes out.
Possible Causes:
- Poor connection between the pod and device
- Airflow blockage
- An empty pod or burnt coil
- A drained or faulty battery
How to Fix It:
- Remove the pod and clean the metal contact points with a dry cotton swab.
- Inspect the bottom of the pod and ensure no e-liquid residue is blocking the connection.
- Reinsert the pod firmly until it clicks into place.
- Recharge your device fully before testing again.
- If there’s still no vapor, the pod coil may be burnt — replace it with a new one.
Keeping your pod contacts clean ensures consistent vapor production and prevents misfiring.
RELX Pod Leaking or Spitting
Symptoms: E-liquid drips out of the mouthpiece or collects at the pod’s base. You might also hear gurgling sounds when inhaling.
Possible Causes:
- Puffing too hard (creating excess condensation)
- Storing the pod in a hot environment
- Damaged or fake pod seals
- Overfilled or defective pods
How to Fix It:
- Remove the pod and wipe any leaked liquid using a paper towel.
- Store your RELX device upright — never horizontally.
- Avoid leaving it in hot or humid environments like cars or direct sunlight.
- Take gentle, steady puffs rather than sharp, forceful drags.
- Replace any pod that leaks repeatedly, as its internal seals may be compromised.
Leaking can also occur if you’re using counterfeit pods — which is why purchasing from authorized RELX retailers is so important.
Burnt or Harsh Taste
Symptoms: A burnt or metallic flavor, throat irritation, or reduced vapor quality.
Possible Causes:
- The e-liquid has run too low, drying out the coil.
- Chain vaping overheats the coil before it can reabsorb liquid.
- Using an expired or counterfeit pod.
How to Fix It:
- Stop vaping immediately when you notice a burnt taste.
- Let the pod rest for a few minutes between sessions.
- Always replace pods that produce burnt or harsh hits — the coil inside has likely deteriorated.
- Keep your pods stored upright to maintain even e-liquid saturation.
Remember: Once a pod tastes burnt, it cannot be “repaired.” Replace it to avoid damaging your device or inhaling burnt residue.
Device Not Charging or Lighting Up
Symptoms: The LED doesn’t turn on, or the battery drains faster than usual.
Possible Causes:
- Dirty or oxidized charging contacts
- Damaged USB cable or power adapter
- Overuse without proper charging habits
How to Fix It:
- Clean the charging port gently using a soft, dry cloth.
- Try a different RELX-compatible cable or wall adapter.
- Avoid charging overnight or leaving it plugged in continuously.
- If your device still won’t light up, the internal battery may be faulty — contact RELX support or replace the unit.
Proper charging habits not only extend battery life but also prevent overheating and power-related malfunctions.
Pod Not Fitting or Falling Out
Symptoms: The pod doesn’t click securely, feels loose, or detaches during use.
Possible Causes:
- Worn magnetic connectors
- Dust or debris inside the pod slot
- Use of incompatible or counterfeit pods
How to Fix It:
- Clean the pod slot and magnetic area with a dry cotton swab.
- Ensure you are using genuine RELX pods compatible with your specific device model.
- If magnets feel weak or alignment is off, it may indicate device wear — time for a replacement.
Weak Flavor or Vapor Production
Symptoms: Dull flavor, reduced vapor density, or less throat hit.
Possible Causes:
- Low battery power
- Old or nearly empty pod
- Blocked airflow or coil degradation
How to Fix It:
- Fully charge your RELX device.
- Replace old pods (especially after 600–650 puffs).
- Clean airflow holes with a dry cotton swab.
- Store pods in a cool, dry place to preserve flavor integrity.
RELX Pod Compatibility & Model Differences
RELX devices have evolved through several generations, and each one uses a specific pod type. Mixing incompatible pods and devices can lead to weak vapor, leaks, or poor fitting.
| Model | Compatible Pod Type | Notes |
| RELX Classic | Original Pods | Not compatible with newer Pro Pods |
| RELX Infinity | Relx Pro Pods & Relx Pro Pods 2 | Leak-resistant “maze” coil system |
| RELX Essential | Relx Pro Pods & Relx Pro Pods 2 | Same Pro Pods as Infinity |
| RELX Artisan | Relx Pro Pods & Relx Pro Pods 2 | Enhanced airflow and improved heating |
Always verify which pods your device uses before purchasing. Using authentic, model-specific pods ensures optimal performance and reduces common problems like leaking or misfires.
Signs of a Fake or Counterfeit RELX Pod
Counterfeit pods are unfortunately widespread in many vape markets. They often mimic the design but fail to meet RELX’s safety or quality standards.
How to Spot a Fake RELX Pod:
- Packaging: Genuine RELX pods and RELX Pods Pro come with clear printing, tamper-proof seals, and a QR verification code.
- Magnetic Fit: Original pods attach snugly; fakes often feel loose or fall out easily.
- Flavor: Fake pods usually taste harsh or inconsistent.
- Verification: Scan the QR code through RELX’s official website to confirm authenticity.
Using counterfeit pods can lead to leaking, poor vapor quality, and even damage your RELX device — not to mention health risks due to unregulated e-liquid content.
How to Clean and Maintain Your RELX Device
Routine cleaning can prevent 80% of common vape issues. Here’s how to do it safely:
Step-by-Step Cleaning Guide:
- Remove the pod. Never clean with the pod attached.
- Wipe the connectors. Use a dry cotton swab to clean the gold contact points on both the pod and device.
- Clean the mouthpiece. Wipe gently with tissue or a dry cloth.
- Clean the airflow holes. Remove any visible lint or dust.
- Avoid water or alcohol. These can damage internal sensors.
Pro Tip: Clean your RELX device every 3–5 days if you use it daily. Consistent maintenance prevents misfires, gurgling, and battery issues.
RELX Battery Care Tips
Taking good care of your RELX battery ensures it lasts for years.
- Always use the original RELX charger or cable.
- Avoid overcharging — unplug once fully charged.
- Store your device at room temperature, not in hot or freezing conditions.
- Charge the battery before it drains completely to maintain capacity.
- Keep charging ports free from dust or e-liquid buildup.
With these habits, your RELX device will hold its charge longer and deliver consistent vapor production.
Best Practices for Using RELX Pods (to Avoid Problems)
Preventing problems is easier than fixing them. Follow these golden rules for smooth performance:
- Take slow, controlled puffs — avoid pulling too hard.
- Don’t vape continuously for long periods; give the coil a few seconds to cool.
- Always store pods upright to prevent leaks.
- Keep your pods away from direct sunlight or hot environments.
- Replace pods regularly to avoid flavor loss or burnt taste.
These best practices help maintain optimal vapor quality and minimize wear on your device.
Quick Troubleshooting Table
| Problem | Possible Cause | Quick Fix |
| No vapor | Battery or connection issue | Clean contacts, recharge, or replace pod |
| Leaking | Heat or puffing too hard | Store upright, puff gently |
| Burnt taste | Dry coil or chain vaping | Replace pod, take breaks |
| Not charging | Dirty contacts or cable fault | Clean port, use RELX cable |
| Weak vapor | Low battery or old pod | Charge device, replace pod |
| Pod loose | Fake pod or worn magnets | Use genuine pod, clean slot |
Safety & Usage Tips
RELX devices are designed with safety in mind but proper use ensures a longer lifespan and a safer experience.
- Only use genuine RELX pods and devices.
- Keep your vape away from children and pets.
- Never refill disposable pods — they’re sealed for a reason.
- Dispose of used pods responsibly at e-waste or recycling points.
- Avoid using a damaged, cracked or leaking pod.
FAQ – RELX Pod Troubleshooting
Why is my RELX not hitting?
Check the battery and clean the contacts; make sure the pod is inserted properly.
How long does a RELX pod last?
A pod lasts 600 – 650 Puffs depending on usage.
Can I refill RELX pods?
RELX pods are single use; refilling can cause leaks or burnt taste.
Why does my RELX taste burnt?
Burnt taste means dry or overused coil — replace the pod immediately.
How do I verify my RELX pod is authentic?
Scan the QR code on the packaging via RELX’s official website or app.
Why is my RELX leaking when not in use?
Leaking happens from heat, sideways storage or strong puffs — store upright.
How do I fix weak flavor or reduced vapor?
Charge the device fully, clean contacts and replace old pods for stronger vapor.
What’s the best way to store my RELX pods?
Store pods upright in a cool dry place away from sunlight.
How much do RELX pods cost?
RELX pods are Starting from AED 30 To 45 depending on flavor and region.
Where can I buy genuine RELX pods and devices?
Buy from verified online retailers Like Relx Dubai
Conclusion
Most RELX pod problems — from leaks to weak vapor — can be fixed with a few simple cleaning and maintenance steps. Keep your device clean, use authentic pods and follow proper battery care and you’ll get a consistent vape every time.
If issues persist visit the RELX Official Support Page or contact the authorized retailer for assistance. Keep your RELX and you’ll get better taste, safer vape and the RELX experience.