Step-by-Step Setup Guide: How to Get Started With Your IQOS Device
Introduction
IQOS is a game changing tobacco heating system that offers a smoke free alternative to cigarettes. By heating tobacco instead of burning it, IQOS produces vapor instead of smoke, reducing harmful chemicals and odors by 95%.
In the UAE, IQOS has become popular among adult smokers because:
- Convenience: Portable and easy to use.
- Cleanliness: Minimal odor compared to cigarettes.
- Modern Design: Sleek devices for the UAE lifestyle.
What You Will Learn in This Guide:
- How to choose the right IQOS device and IQOS sticks in the UAE.
- Step by step setup, unboxing, charging and first use.
- Usage techniques for best flavor and vapor.
- Cleaning, maintenance and troubleshooting tips.
- UAE specific flavor trends, accessories and safety considerations.
Choosing the Right IQOS Device & Sticks
Choosing the right IQOS device and sticks is crucial for best flavor, convenience and device life. In the UAE, several IQOS ILUMA models are available, for different lifestyles, from frequent users to travelers and tech enthusiasts.
IQOS Device Models Available in the UAE
- IQOS ILUMA Standard
- Best For: Everyday users
- Compatible Sticks: TEREA
- Key Features: Blade free heating, easy to clean, standard features for daily use
- UAE Availability: Widely available in and Our Online shop
- IQOS ILUMA Prime Kit
- Best For: Premium users
- Compatible Sticks: TEREA
- Key Features: Sleek design, fast charging and customizable
- UAE Availability: Available in our Online shop
- IQOS ILUMA One
- Best For: Travel and on-the-go users
- Compatible Sticks: TEREA
- Key Features: Compact, lightweight, single session design
- UAE Availability: in our Online shop and select stores
- IQOS ILUMA i Prime
- Best For: High end users
- Compatible Sticks: TEREA
- Key Features: Premium materials, smart connectivity, fast charging
- UAE Availability: Limited stock at flagship stores but available in our Online website
- IQOS ILUMA i One
- Best For: Low use or first time ILUMA users
- Compatible Sticks: TEREA
- Key Features: Compact design, easy to use, single session
- UAE Availability: in our Online UAE stores
- IQOS ILUMA i Standard
- Best For: Regular users looking for a balance of design and functionality
- Compatible Sticks: TEREA
- Key Features: Standard ILUMA performance, easy to clean
- UAE Availability: Select stores and in our online shop
- IQOS 3 DUO
- Best For: Blade heating users
- Compatible Sticks: HEETS
- Key Features: Two consecutive sessions without recharge
- UAE Availability: Limited stock in select stores
UAE Tips:
- Frequent Users: IQOS ILUMA Standard, Prime or i Standard with TEREA sticks for smoother taste and hassle free maintenance.
- Travelers / On-the-go: ILUMA One or ILUMA i One for lightweight, portable and easy to carry.
- Premium / Aesthetics: ILUMA Prime or ILUMA i Prime kits for luxury materials, smart features and customizable options.
- Traditional Feel: IQOS 3 DUO for classic blade heating with consecutive session convenience.
Choose Your IQOS Stick
Choosing the right stick is key to flavor, vapor and device performance. Using compatible sticks with your IQOS device gives you the best experience in terms of taste, aroma and satisfaction.
IQOS HEETS
- Compatible Device: IQOS 3 DUO & older models
- UAE Flavors with Descriptions:
- Amber: Smooth, rich tobacco flavor with a hint of spice.
- Yellow: Light and mellow, perfect for a relaxed session with a gentle aroma.
- Turquoise: Crisp menthol taste, great for daytime use.
- Sienna: Slightly bold with earthy undertones for a classic tobacco experience.
- Blue: Cool, minty menthol that’s clean and crisp.
- Purple Wave: Sweet and aromatic notes for a flavorful puff.
- Tip: Store in a cool, dry place; avoid sunlight and high humidity to preserve flavor.
IQOS TEREA
- Compatible Device: All IQOS ILUMA variants
- UAE Flavors with Descriptions:
- Menthol: Refreshing and cool, perfect for hot UAE afternoons.
- Amber: Rich, full-bodied tobacco with smooth aromatic hints for evening sessions.
- Turquoise: Mild and slightly minty, fresh and clean.
- Bronze: Balanced tobacco flavor with roasted notes.
- Silver: Light and crisp, for new users who prefer mild tobacco.
- Indigo: Unique, slightly sweet tobacco blend with aromatic undertones.
- Tip: Use fresh sticks for best flavor; single-use only. Avoid leaving sticks in hot or humid environments.
Pro Tip:
- Always use compatible sticks to prevent device damage and consistent flavor.
- Menthol flavors are great for daytime use in the UAE heat, while Amber, Bronze or Indigo flavors are for evening sessions.
- Rotate your flavors to enhance your IQOS experience and prevent palate fatigue.
- USB-C Cable & Adapter – UAE voltage
- Cleaning Tool – device residue free.
- User Manual – setup, safety and troubleshooting.
First Time User Tips
- Check packaging for damage during shipping.
- Charge both holder and pocket charger fully before first use.
- Read UAE safety and usage guidelines in the manual.
Charging Your IQOS

Charging the Holder
- Insert holder into pocket charger and close lid.
- LED lights indicate battery level:
- Two lights → fully charged (2 sessions)
- One light → partially charged (1 session)
- No lights → recharge needed
Charging the Pocket Charger
- Plug into UAE approved power outlets (220–240V).
- Charging time: 90–135minutes. ( Depend on Device )
- Don’t use unofficial adapters to avoid overheating.
Battery Care Tips:
- Charge in a cool, dry place.
- First full charge is crucial for battery life.
- Avoid overcharging for extended periods.
Understanding Device Indicators & Notifications
| Indicator | Meaning |
| Solid Light | Device ready for use |
| Blinking Light | Heating in progress |
| Fast Blinking | Device error; consult manual |
| Single Vibration | Session started |
| Double Vibration | Session ending soon |
Expert Insights:
- Learn the LED signals to quickly identify issues.
- Check for vibrations to know when a session starts and ends, preventing flavor loss.
Inserting the IQOS Stick

Step-by-Step
- Open holder cap.
- Insert HEETS or TEREA stick with filter facing outward.
- Press gently; do not twist or force the stick.
Precautions:
- Avoid using bent or damaged sticks.
- Only use compatible sticks for device longevity.
Turning On and Heating Your Device
- Press and hold the power button for 4 seconds.
- LED light pulses → heating begins.
- Device vibrates → ready for use.
Session Timing:
- Each session lasts ~6 minutes or 14 puffs.
- Heating time varies by model: ~15–20 seconds.
Expert Tip:
- Remove stick only after session ends to maintain flavor quality.
Using Your IQOS Device

- Puffing: Gentle inhalation ensures consistent taste.
- Session Management: 1 stick per session; 2 consecutive uses for IQOS 3 DUO.
- Battery Consideration: Let holder cool before starting a new session.
Practical UAE Tips:
- Menthol for daytime; Amber for evening.
- Avoid using in high humidity areas to prevent condensation in device.
Maximizing Your IQOS Experience

- Flavor Optimization: Rotate flavors to prevent palate fatigue.
- Device Maintenance: Clean regularly to maintain optimal taste and performance.
- Storage: Cool, dry, out of direct sunlight.
- Social Use: Minimal odor allows indoor use in offices and homes.
- Accessories: Protective cases, cleaning kits, and extra chargers.
Cleaning and Maintenance
Daily Cleaning
- Use cleaning tool to remove residue.
- Wipe holder and mouthpiece with soft cloth.
Weekly Deep Cleaning
- Disassemble holder and charger as per manual.
- Clean thoroughly with soft brush; avoid water contact.
Pro Tips for UAE Users:
- Avoid high humidity and heat while cleaning.
- Regular cleaning maintains consistent flavor and device lifespan.
Safety & Health Considerations

- Age Restriction: 18+ in UAE.
- Battery Safety: Only manufacturer-approved chargers.
- Health Awareness: Reduced-risk product, not risk-free.
- Usage Guidelines: Avoid overuse; maintain regular cleaning.
Additional Tips for New Users

- Familiarize with first 10 sessions.
- Consider accessories for portability and protection.
- Avoid common mistakes: twisting sticks, overcharging, using wrong sticks.
- Join IQOS UAE community for expert advice and updates.
Troubleshooting Common Issues
| Issue | Solution |
| Device not turning on | Check if fully charged; press button correctly |
| No heat | Ensure stick inserted correctly; recharge holder |
| Error messages | Refer to manual or contact IQOS UAE support |
| Reduced flavor | Clean device regularly; avoid moisture exposure |
Where to Buy IQOS in the UAE
If you want to buy an IQOS device in the UAE, the easiest and most reliable way is online. You can visit the Relx Dubai online shop, which has a wide range of IQOS devices, TEREA sticks and accessories with secure payment options.
Shopping from the Relx Dubai online store means:
- Authenticity: All devices and sticks are 100% genuine.
- Convenience: Order from the comfort of your home anywhere in the UAE.
- Support: Customer service and guidance for first-time users.
For a smooth and hassle free experience and to see all latest IQOS devices and flavors, visit the Relx Dubai online shop today.
Conclusion
Following this guide will ensure your IQOS device is set up properly for a smooth and enjoyable experience in the UAE. Cleaning, storing and using your IQOS properly will maximize flavor and device life. Try different flavors, accessories and UAE specific tips to fully enjoy your smoke free life.
By understanding your device, choosing the right sticks and following best practices you can make every session consistent and satisfying. Remember, maintaining your IQOS regularly not only preserves flavor but also ensures safe and efficient operation. Stay updated on the latest UAE flavors, accessories and usage techniques to take your IQOS experience to the next level.
FAQ
How long to fully charge IQOS?
90–135 minutes depending on the model.
Why is my IQOS not charging?
Make sure you are using the original charger and cable and check that the device and charger contacts are clean. If the issue persists contact authorized IQOS UAE support.
What is the latest IQOS device?
The latest IQOS devices are from the ILUMA series, ILUMA Standard, ILUMA Prime, ILUMA One, ILUMA i Prime, ILUMA i One and ILUMA i Standard. They use TEREA sticks and have blade free heating.
How to reset an IQOS device?
Press and hold the power button for 10 seconds, release when it vibrates and if needed reinsert the holder into the charger to complete the reset.
What is an IQOS smoking device?
IQOS heats tobacco sticks instead of burning them, producing vapor instead of smoke for a smoke free alternative to traditional cigarettes.
Where to buy IQOS in Dubai?
IQOS devices can be bought at from Relx Dubai Online shop in UAE.
How to register IQOS?
Register your device on the official IQOS UAE website or via the mobile app to activate warranty and support services.
How much IQOS cost?
IQOS devices in the UAE range from AED 170 to AED 750 depending on the model and kit. Prices may vary between official stores and online platforms.
What is IQOS ILUMA?
IQOS ILUMA is the latest IQOS device with blade free heating, minimal maintenance and compatible with TEREA sticks for a smoother tobacco experience.