Buying a RELX device or pod in the UAE can raise a few questions. Which device should you choose? Which pods fit your RELX? What is the difference between Pod Pro and Pod Pro 2? Which nicotine strengths and flavours are available?
This RELX Customer Q&A answers the questions UAE shoppers ask most often. Whether you are new to RELX or already familiar with pod systems, this guide covers devices, pods, compatibility, flavours, charging, storage, authenticity and delivery.
What Is RELX?
RELX is a brand known for compact closed-pod vaping systems. Instead of manually filling a tank or replacing coils, users insert compatible pre-filled pods into the device.
The RELX range available through the store includes devices such as RELX Essential, Infinity 2, Artisan and Creator, along with Pod Pro and Pod Pro 2 pod ranges.
The main difference is simple: the device provides the battery and power, while the pod contains the pre-filled e-liquid and heating components.
RELX products containing nicotine are intended for adults of legal age only. Nicotine is addictive.
Is RELX Easy to Use for Beginners?
One of the main advantages of a closed-pod system is its straightforward design. There is no need to measure e-liquid, install separate coils or manage complicated settings on simpler models.
Insert a compatible pod and use the device according to its instructions.
For beginners who prefer simplicity, the RELX Essential is a straightforward option. More experienced users may prefer the additional features available on models such as the Infinity 2.
Which RELX Device Should I Buy in the UAE?
RELX offers several device options, so the right choice depends on how much control and design you want.
RELX Essential
The RELX Essential is designed around simplicity and portability. It is a practical choice for shoppers who want a straightforward RELX device without unnecessary controls.
RELX Infinity 2
The RELX Infinity 2 is a more feature-focused option. It has a 440 mAh battery, USB-C charging and Eco, Smooth and Boost modes. It also includes Air Boost technology and a leak-resistant Maze Coil for a smooth, consistent draw.
It is worth considering if you want more control over your device experience.
RELX Artisan
The RELX Artisan focuses more on premium design and finishes while remaining compatible with the main RELX pod ecosystem.
RELX Creator
RELX Creator uses a different high-capacity format from the standard rechargeable device-and-replaceable-pod system. If you specifically want a conventional RELX device with replaceable pods, check the standard device range instead.
RELX Device Comparison
| Feature | RELX Essential | RELX Infinity 2 | RELX Artisan |
|---|---|---|---|
| Best for | Simplicity | More control | Premium design |
| Power modes | Simple | Eco, Smooth, Boost | Simple |
| Charging | USB-C | USB-C | USB-C |
| Pod system | Closed pod | Closed pod | Closed pod |
| Pod Pro | Compatible | Compatible | Compatible |
| Pod Pro 2 | Compatible | Compatible | Compatible |
Always check the individual product listing for the latest specifications and compatibility information.
What Is the Difference Between RELX Pod Pro and Pod Pro 2?
This is one of the most common questions from UAE shoppers.
RELX Pod Pro is a pre-filled pod range listed at 1.8% / 18mg nicotine, with approximately 600 puffs depending on usage.
RELX Pod Pro 2 is a newer pod range available in different nicotine strengths depending on the specific product, including 1.5%, 3% and 5%. The listed puff count is approximately 650, although actual usage varies.
| Feature | RELX Pod Pro | RELX Pod Pro 2 |
|---|---|---|
| Format | Pre-filled pod | Pre-filled pod |
| Nicotine | 1.8% / 18mg | 1.5%, 3% or 5%, depending on product |
| Capacity | Approx. 1.9 mL | Approx. 1.9 mL |
| Approx. puffs | 600 | 650 |
| Refillable | No | No |
The exact experience depends on your device, flavour and nicotine strength.
Which RELX Pods Fit My Device?
Always check compatibility before ordering.
RELX Pod Pro is listed as compatible with several major RELX devices, including Infinity, Infinity 2, Essential and Artisan. Pod Pro 2 is also listed for compatible current RELX devices.
However, you should not assume that every RELX-branded product uses the same pod format. RELX Creator, for example, follows a separate format.
Before ordering:
- Identify your RELX device model.
- Check the pod’s compatibility information.
- Choose your preferred nicotine strength.
- Select your flavour.
- Confirm the product details before checkout.
This simple check can help prevent ordering an incompatible pod.
Are RELX Pods Refillable?
No. RELX Pod Pro and Pod Pro 2 are pre-filled, non-refillable pods.
They are designed to be replaced once the pod is finished rather than opened and topped up with another e-liquid.
Trying to open or modify a sealed pod can cause leakage or damage, so replacement is the appropriate approach for this type of closed-pod system.
How Long Does a RELX Pod Last?
The listed approximate puff count is around 600 puffs for Pod Pro and 650 puffs for Pod Pro 2.
However, these figures are not a guaranteed lifespan. Actual pod usage depends on how frequently you use the device and how long each draw lasts.
Someone taking shorter or less frequent draws may use a pod differently from someone who uses the device more frequently.
What Nicotine Strengths Are Available?
The available nicotine strength depends on the specific pod range and flavour.
Current listings include:
- RELX Pod Pro: 1.8% / 18mg
- RELX Pod Pro 2: 1.5%, 3% and 5%, depending on the product
Always check the exact product listing and packaging before ordering because different flavours may be offered at different strengths.
When choosing between strengths, consider the nicotine concentration shown on the product rather than selecting solely according to flavour or packaging.
Nicotine is addictive. RELX nicotine products are intended for adults of legal age only.
Which RELX Flavours Are Available in Dubai?
RELX offers a broad selection of flavour profiles, including:
- Fruit
- Berry
- Ice and menthol
- Tobacco
- Tea-inspired flavours
- Tropical combinations
- Sweet and cooling blends
The current range includes options such as Fresh Peach, Strawberry Mango, Blueberry, Blue Raspberry and Oolong Ice Tea, alongside other flavour profiles.
Which RELX Flavours Are Best for Fruit Lovers?
Fruit fans can explore flavours such as:
If you prefer a sweeter combination, mixed-fruit options may be more appealing than single-fruit profiles.
What If I Prefer Ice or Menthol Flavours?
Look for flavour names containing Ice, Mint or Menthol.
These profiles are generally aimed at shoppers who prefer a cooling sensation alongside fruit, tea or other flavour notes.
Does RELX Have Tobacco Flavours?
Yes. The RELX range includes tobacco-oriented options such as Lush Tobacco and other tobacco profiles.
These can be suitable for shoppers who prefer a tobacco-forward direction rather than fruit or sweet flavours.
How Long Does a RELX Device Battery Last?
Battery life depends on the device model, usage frequency and operating mode.
The RELX Infinity 2, for example, uses a 440 mAh battery and provides Eco, Smooth and Boost modes. Different settings and usage patterns can affect how frequently the device needs charging.
If battery convenience is important to you, consider both battery capacity and charging speed when comparing RELX devices.
How Quickly Does RELX Infinity 2 Charge?
The Infinity 2 uses USB-C charging and is listed as reaching approximately 80% charge in around 15 minutes under specified conditions.
Actual charging performance can vary depending on the charger, power source and charging conditions.
Why Is My RELX Device Not Producing Vapour?
If your RELX device is not working normally, check a few basic things first.
- Check the battery : Make sure the device has sufficient charge.
- Reinsert the pod : Remove the pod and insert it again correctly.
- Check the pod : An empty, damaged or depleted pod may need to be replaced.
- Check compatibility : Make sure you are using the correct pod for your RELX model.
- Check the connection : If there is visible residue around the pod connection, follow the manufacturer’s cleaning instructions.
If the device continues to malfunction, avoid opening the battery or attempting repairs yourself. Contact the seller or manufacturer for assistance.
Why Does My RELX Pod Taste Burnt?
A burnt or unusually harsh taste can indicate that the pod is depleted, damaged or otherwise not functioning properly.
Check whether:
- The pod is finished.
- The pod has been damaged.
- The device is functioning correctly.
- The pod has been exposed to excessive heat.
- The product packaging or authenticity appears questionable.
If a new pod immediately tastes burnt or performs abnormally, stop using it and contact the seller.
How Should I Store RELX Pods in the UAE?
UAE temperatures make proper storage especially important.
Keep RELX pods:
- Away from direct sunlight.
- Away from excessive heat.
- In a cool, dry place.
- In their original packaging until needed.
- Out of hot vehicles.
Do not leave pods inside a parked car for extended periods. Excessive heat can affect the product and its e-liquid.
How Can I Check If My RELX Pods Are Genuine?
Authenticity is an important consideration when buying RELX products online.
Before using a new product, check:
| What to check | What to look for |
|---|---|
| Packaging | Original, intact packaging |
| Seal | No obvious signs of tampering |
| QR/verification | Available verification information |
| Product details | Correct flavour and nicotine strength |
The store provides authenticity information and recommends checking the product packaging and available verification details.
If packaging looks opened, damaged or suspicious, do not assume the product is genuine.
Can I Buy RELX Pods Online in Dubai?
Yes. UAE shoppers can order RELX devices and pods online from a trusted online vape shop serving Dubai and the UAE.
The current store range includes RELX Essential, Infinity 2, Artisan, Creator, Pod Pro and Pod Pro 2, alongside multiple flavours.
Before placing an order, make sure you select the correct device or pod family, nicotine strength, flavour and quantity.
For existing RELX users, checking compatibility should be the first step.
How Fast Is RELX Delivery in Dubai?
The store currently advertises 1–2 hour delivery across Dubai, Sharjah and Ajman and approximately 12-hour delivery to Abu Dhabi and other UAE emirates.
Delivery timing can depend on the order time, location and operating conditions, so shoppers should check the latest delivery information when ordering.
The store also lists cash on delivery and card payment on delivery among its available payment options.
Which RELX Product Should I Choose?
Use this quick guide if you are still deciding:
| Your priority | Consider |
|---|---|
| Simple device | RELX Essential |
| Adjustable modes | RELX Infinity 2 |
| Premium design | RELX Artisan |
| High-capacity format | RELX Creator |
| 1.8% / 18mg pod | RELX Pod Pro |
| Multiple nicotine options | RELX Pod Pro 2 |
| Fruit flavours | Fruit and berry range |
| Cooling flavours | Ice, mint and menthol range |
| Tobacco flavours | Tobacco range |
| Tea-inspired flavours | Tea and ice-tea range |
The best choice ultimately depends on your device, compatible pod type, preferred flavour and nicotine strength.
Final Thoughts: Choosing RELX in the UAE
Choosing the right RELX product is easier when you look beyond the flavour alone. Start with your device compatibility, then consider the pod range, nicotine strength, flavour, battery features and authenticity.
For simplicity, the RELX Essential is a straightforward choice. For additional control and charging convenience, the Infinity 2 offers more features. If premium design matters, Artisan provides a more refined device option.
For pods, RELX Pod Pro offers a 1.8% / 18mg option, while Pod Pro 2 provides a wider selection of nicotine strengths depending on the specific product.
RELX nicotine products are intended for adults of legal age only. Nicotine is addictive.