Relx Dubai Privacy Policy

Overview

Relx Dubai is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the laws of the United Arab Emirates (UAE).

Information We Collect

  1. Personal Information:
    • Contact Details: Name, email address, phone number, and postal address.
    • Account Information: Username, password, and other registration details.
    • Transaction Information: Payment details, order history, and transaction details.
  2. Non-Personal Information:
    • Technical Information: IP address, browser type, operating system, and browsing behavior on our website.
    • Cookies: Small files stored on your device to enhance your user experience.

How We Use Your Information

  1. To Provide Services:
    • Process orders and manage your account.
    • Deliver products and services you request.
    • Communicate with you about your orders and account.
  2. To Improve Our Services:
    • Analyze user behavior and preferences to enhance our website and services.
    • Conduct market research and customer surveys.
  3. For Marketing Purposes:
    • Send promotional materials, newsletters, and offers (you can opt-out at any time).
    • Personalize marketing communications based on your preferences.
  4. For Security and Compliance:
    • Prevent and detect fraud, unauthorized activities, and other misuse.
    • Comply with legal obligations and regulatory requirements.

How We Share Your Information

  1. With Service Providers:
    • We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, delivery companies, and marketing agencies.
  2. For Legal Reasons:
    • We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, and safety of Relx Dubai, our customers, or others.
  3. Business Transfers:
    • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure servers, and access controls.

Your Rights

  1. Access and Correction:
    • You have the right to access your personal information and request corrections if it is inaccurate or incomplete.
  2. Deletion:
    • You can request the deletion of your personal information, subject to legal and contractual restrictions.
  3. Objection and Restriction:
    • You can object to or request the restriction of the processing of your personal information under certain circumstances.
  4. Data Portability:
    • You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience. You can control the use of cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Effective Date

This Privacy Policy is effective as of 12/06/2024.

Thank you for trusting Relx Dubai with your personal information. We are committed to protecting your privacy and ensuring the security of your data.