Top 10 RELX Device Issues and How to Fix Them

Over the years, RELX has become a favorite among vapers worldwide because of its sleek design, advanced technology and user-friendly features. Despite being popular and robust, like any other electronic device, RELX devices can malfunction sometimes. Whether you’re a beginner or a pro, troubleshooting can be tricky.

Here’s a comprehensive guide to common RELX device problems and solutions to keep your device running smoothly. At Relx Dubai we’re here to help you get the most out of your RELX experience so let’s get into the top 10 problems and their fixes.

What is the RELX Device and How Does It Work?

The RELX device is a closed-pod vaping system designed for ease of use, reliability and satisfaction. Its primary components include:

• Battery: Powers the device and heats the liquid in the pod.
• Pod Cartridge: Holds the e-liquid and delivers it through the device’s airflow mechanism.
• Heating Element: Vaporizes the e-liquid, and produces the vapor you inhale.

RELX devices (including RELX Infinity and RELX Essential) have an automatic draw mechanism. When you inhale, the device turns on and heats the e-liquid to produce a smooth vapor. They also have indicator lights to show the device’s status, battery life, and operational issues.

Why is My RELX Device Blinking Red?

A red blinking light is one of the most common problems with RELX devices. Here’s what it means:

1. Low Battery: Low battery is the most common reason for a red light. Try charging for at least 40-60 minutes.
2. Short Circuit Warning: If the device detects a short circuit the red light will blink rapidly. This could be due to a pod or internal wiring issue.
3. Overuse Warning: The device will blink red if you’ve used it too much and need to cool down.

✔ Quick Fix: Charge the device and make sure the pod is inserted correctly. If the light still blinks red, try a different Relx pod as a faulty pod can sometimes cause this issue. Our Store has Different kinds of Relx Pods such as:

• RELX Pod Pro
• Relx Pod Pro 2
• Relx Pod Pro 2 –3%
• RELX Pod Pro 18mg

My RELX Device Is Not Working What Do I Do?

If your RELX device isn’t working follow these steps:

1. Check Battery Level: Charge the device.
2. Check Pod Connection: Remove the pod and check for any debris or liquid around the connection points. Clean with a dry cloth.
3. Replace the Pod: Sometimes pods can be defective or empty so try a new one.
4. Firmware Issues: Some advanced models like RELX Infinity may require firmware reset which an authorized RELX service provider should do.

Solution Table for Quick Troubleshooting:

Why Is My RELX Device Blinking Red When I Puff?

1. The battery is Almost Dead: A red light while puffing means the battery needs to be charged ASAP.
2. Overuse Limit: The device limits consecutive puffs for safety. Wait a few minutes and try again.
3. Connection Issue: Sometimes the pod might be loose or have a poor connection to the device.

✔ Quick Fix: Charge your device fully and make sure the pod is seated properly. Check for any dirt or residue that might be blocking the connection.

How Do I Fix the RELX Infinity 2 Blinking Red Issue?

The RELX Infinity 2 is a beast of a device but sometimes users report a blinking red light issue. Here are the common reasons and fixes:

1. Battery Alert: Like other RELX devices, a red light means a low battery.
2. Pod Compatibility Issue: Make sure you are using a compatible pod, non-compatible pods can sometimes trigger errors.
3. Reset Required: If it still blinks, try a soft reset by removing and reattaching the pod or charging the device.

Why Is My RELX Infinity 2 Not Changing Mode or Color?

The RELX Infinity 2 has LED indicators that change color based on the usage mode or battery level. If your device is stuck in one color or mode:

1. Check Firmware: Outdated firmware might prevent the device from changing modes. Contact a RELX service provider for an update.
2. Check the Battery: A low battery can sometimes prevent the mode from changing. Charge your device fully to rule this out.
3. Pod Issues: Sometimes a loose pod can prevent mode changes.

✔ Quick Fix: Charge your device fully and check the pod connection. If the issue persists contact a RELX service center for help.

What Can I Do If My RELX Device Is Not Charging?

If your RELX device won’t charge it’s super annoying. Here’s what to do:

1. Check the Charging Cable and Port: Make sure the cable and port are clean and dirt-free.
2. Try Another Charger: Some USB cables are not compatible with RELX devices. Use the original RELX charger if you have one.
3. Check the Battery Contacts: Clean with a cotton swab to ensure good contact.

Charging Troubleshooting Table:

How Can I Reset My RELX Infinity Device?

Sometimes resetting your RELX Infinity can fix the problem. Here’s how:

1. Remove Pod: Pull out the pod and clean the connection points.
2. Power Cycle: Leave the device without a pod for 5-10 minutes, then put the pod back in and check.
3. Full Charge: If still not working, do a full charge and see if it resets during charging.

How Can I Check My RELX Device’s Serial Number for Authenticity?

To make sure you have the real RELX device, you can check the serial number in two ways:

1. Check Serial Number on Packaging: RELX devices have a unique serial number on the original packaging.
2. Scan QR Code: Some models have a QR code that can be scanned to verify on the RELX website.

At Relx Vape Dubai, we assure you of the authenticity of every product. Buy from verified stores to avoid counterfeit devices which can cause more problems.

What are the Common Problems of RELX and How to Fix Them?

Here are the common problems RELX users encounter, with solutions:

1. Device Won’t Turn On: Dead battery. Charge fully before use.
2. Leaking Pods: Overfilled or damaged pods. Replace with a new, sealed pod.
3. Weak Vapor: The pod is almost empty or the heating element is worn out.
4. Bad Taste: Dry pod. Check the e-liquid level before vaping to avoid dry hits.

Common RELX Problems and Solutions Table:

Future: RELX Device Evolution

The closed pod system will evolve a lot in the coming years. By 2028, RELX and others will have AI-driven diagnostics where users can get device health updates directly on their phones and no more manual troubleshooting.

RELX Device Trends

• Longer Battery Life: By 2028, closed pod devices will have 50% longer battery life.
• Smarter Connectivity: Diagnostics and faster solutions.

Tips for RELX Device

To get the most out of your RELX device:

1. Charge Regularly: Don’t let the battery drain to 0%; charge at 20% battery life.
2. Store Properly: Store the device upright to prevent leakage.
3. Use Only Authorized Accessories: Don’t use non-authorized pods and chargers.
4. Clean Regularly: Clean the battery and pod contacts weekly to prevent connection issues.

Conclusion

RELX devices are meant to be smooth and enjoyable but issues do happen. Now you have solutions to common RELX problems whether it’s blinking lights, charging issues or pod malfunctions. Always buy from trusted suppliers like Relx Dubai to ensure authenticity and reduce the risk of issues. Follow the above tips and enjoy your RELX.

FAQs: Common RELX Device Questions

1. Why is my RELX device blinking red?

A blinking red light usually indicates a low battery or a pod connection issue.

2. What should I do if my RELX device isn’t charging?

Check the charging port and cable for debris, and try a different charger if necessary.

3. How can I reset my RELX Infinity device?

Remove the pod, wait for 10 minutes, and reattach it. Charge fully if issues persist.