The vaping world continues to grow, and brands like RELX are becoming more common among users looking for a sleek, reliable, and satisfying alternative to traditional smoking. But let’s be honest—just like any device, RELX vapes come with their own share of issues.
Whether you’re new to the RELX family or a long-time user, you’re probably here because something isn’t working right or you’re just trying to understand how your device should behave.
In this blog, we’ll tackle some of the most common questions and concerns people are having with RELX vapes in 2025. This isn’t about complicated tech terms or fluffy jargon—just straight-up answers to the problems that come up the most.
How long does a RELX vape last?
If you take good care of it, your RELX vape device can last you anywhere from several months up to a full year. Some users even stretch it further, depending on how often they use it and how carefully they treat the device.
The pods, on the other hand, have a shorter life. On average, a single pod will last 3 to 5 days, depending on how frequently you puff. Heavy users might run through a pod in a day or two, while more occasional users can get nearly a week out of one.
How many puffs do RELX pods offer?
Here’s a breakdown based on the most popular models:
- RELX Artisan: Around 500-650 puffs
- RELX Infinity: Around 550 to 600 puffs
- RELX Infinity Plus: Around 500-650 puffs
- RELX Infinity 2: Around 400-650 puffs
It’s important to note that RELX recommends finishing a pod within 15 days of opening it to enjoy the best flavor and avoid stale hits.
Why is my RELX flashing white 3 times?
If your RELX is flashing white three times, there’s likely a minor issue going on.
This can usually mean:
- Low battery
- Loose pod connection
- Dust or dirt on the connectors
Start by giving your pod and device a quick clean—use a cotton swab and gently wipe both the pod base and the internal connectors. If that doesn’t help, fully charge the device. Still flashing? Try popping in a new pod to see if the issue persists.
Do RELX pods expire?
Yes, RELX pods do come with a shelf life. Officially, RELX pods (including RELX Pod Pro and RELX Pod Pro 2) have a manufacturing expiry period of 18 months.
However, for the best vaping experience, it’s best to finish a pod within 15 days of opening. After that, the flavor can start to degrade, and the performance might dip a little. Always store your pods in a cool, dry place and away from direct sunlight.
Can’t change the mode on your RELX Infinity 2?
The RELX Infinity 2 offers different modes, but sometimes the device refuses to switch. If that’s happening, here’s what might be causing it:
Possible reasons:
- Low battery
- Old firmware
- A pod that’s not seated correctly
- Dirty or blocked connectors
What you can do:
- Fully charge the device.
- Remove the pod and reinsert it securely.
- Use a cotton swab to clean any buildup inside the connection point.
- If it’s still not working, consider contacting RELX support for a firmware update or further troubleshooting.
Charging Time for RELX Infinity
Charging your RELX Infinity doesn’t take forever, thankfully.
- Charging Time: Around 45 to 60 minutes
- Cable Type: USB Type-C
- Wireless Charging: Yes, via pogo pin and compatible charging case
While charging, the LED light on the front will pulse white. When it’s done, the light stops blinking. A fully charged RELX Infinity typically lasts 2 to 3 days, though this depends on how often you vape.
Why does my RELX pod taste off or have no flavor?
If you’re not getting much flavor from your RELX pod, a few things could be going wrong:
- The pod might be nearly empty.
- You might be tilting the pod too much while vaping.
- You could be chain vaping, which sometimes overheats the coil and reduces flavor
Try puffing slower and keeping the device upright during use. If the pod is almost dry, replace it—it’s not worth vaping an empty pod.
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Brand-new vape not working?
It’s frustrating when you unbox a new vape, only to find it’s not working. If that happens with a RELX, don’t panic—there are a few things to try:
- Check the battery – Make sure it’s charged.
- Inspect the airflow – Look for any blockages or debris.
- Examine the pod connection – Clean the connection points.
- Check the coil and pod seating – Make sure everything is in place.
- Look for leaks – Sometimes leaking can interfere with the function.
- Gently tap the vape – This can help clear minor clogs.
If none of these steps work, it might be a faulty device or pod. In that case, return it to the shop or get in touch with RELX support.
How to use RELX Infinity 2?
Using the RELX Infinity 2 is pretty easy, even if you’re brand new to vaping.
- Insert a RELX Pro 2 pod into the device.
- Puff on the mouthpiece to activate the vapor.
- Tap the device’s button (if available) to switch between modes—low, medium, and high. These adjust the power and vapor output.
The whole point of the Infinity 2 is to offer flexibility without being confusing.
What is Eco Mode on RELX Infinity 2?
Eco Mode is perfect for those who want a more mellow vape and longer battery life. When activated, the device uses just 5.5 W of power, which results in a smoother vape and extends the battery up to 25% longer than the standard Smooth Mode.
Infinity 2 vs Infinity 2 Plus: What’s the Difference?
If you’re trying to decide between the Infinity 2 and the Infinity 2 Plus, here’s a quick side-by-side:
| Mode | Infinity 2 | Infinity 2 Plus |
|---|---|---|
| Eco Mode | 5.5W | 8w (23% higher) |
| Smooth | 6.5W | 10w (25% higher) |
| Boost | 8W | 10W (25% higher) |
In short, the Infinity 2 Plus delivers more power in every mode, which can lead to stronger vapor production and more intense flavor. But if you’re a lighter user or want to conserve battery, the standard Infinity 2 does the job well too.
Final Thoughts
Vape devices aren’t perfect, and RELX is no exception. The good news is that most issues you’ll run into are minor and easy to fix with a little bit of know-how. Whether it’s a pod not hitting right, flashing lights on your device, or trouble switching modes, chances are you’re not alone—and there’s usually a quick fix.
Keep your device clean, stay on top of charging habits, and make sure you’re using fresh pods for the best experience. If something just doesn’t seem right, reach out to customer support or visit Relx Dubai—your trusted source for RELX devices, pods, and helpful advice.
And remember—vaping should be simple. RELX makes that possible most of the time, but when hiccups happen, now you’ve got answers.
You can read our previous blog on common RELX device issues here: Top 10 RELX Device Issues and How to Fix Them